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Program Manager

Mercy San Juan Medical Center Carmichael, California
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The posted compensation range of $47.41 - $70.52 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-497231 Employment Type Full Time Department Hospice Outpatient Administration Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:30 AM - 5:00 PM) Remote No Category Administrative and Clerical

Job Summary and Responsibilities

As our Program Manager Hospice, you will oversee the overall operations and coordination of the Hospice Services program, ensuring the delivery of high-quality, compassionate, and patient-centered care. You will be responsible for program planning, staffing, resource allocation, budget management, and operational performance while ensuring compliance with organizational policies, regulatory requirements, and industry standards. Reporting to the Director of Home Health/Hospice, you will provide leadership and direction to clinical and clerical personnel while supporting the strategic goals and continued growth of the hospice program.

Every day, you will oversee program activities, coordinate staffing and scheduling, monitor patient census and acuity, and evaluate operational outcomes to ensure efficient use of resources. You will support staff development through training, coaching, and performance management while identifying opportunities to improve workflows, strengthen team collaboration, and enhance the patient and family experience. In addition, you will partner with interdisciplinary teams and leadership to address operational challenges, maintain regulatory compliance, and implement initiatives that support quality improvement and program effectiveness.

Success in this role will rely on your ability to combine strategic program leadership with operational excellence and a commitment to compassionate care. Through effective planning, data-driven decision-making, resource management, and collaborative leadership, you will help ensure the Hospice Services program delivers exceptional care that honors the comfort, dignity, and unique needs of patients and their families.

Job Requirements

Required

  • Bachelors Other - Business or Healthcare Administration or Equivalent; upon hire.
  • Minimum 5 years of demonstrated relationship management skills with internal and external partners.
  • Experience leading operational performance improvement initiatives and team engagement in both clinical and non-clinical settings.

Preferred

  • Two years of Home Health and/or Hospice experience in the last five years.
  • Project Management Professional (PMP).
Where You'll Work

Founded in 1967, Dignity Health - Mercy San Juan Medical Center is a 377-bed, acute care, nonprofit hospital located in Carmichael, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, cancer care, women’s health, and neurology. Additionally, Mercy San Juan Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Comprehensive Stroke Center, the highest level of stroke care certification awarded by The Joint Commission.

One Community. One Mission. One California

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.