Market Director Home Health Operations -Sac

Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the area’s largest and most comprehensive medical centers. Dedicated to the community’s well-being our staff and volunteers provide excellence in care for our patients each year. Mercy San Juan Medical Center has received recognition for being a Comprehensive Stroke Center and Center of Excellence for Bariatric Surgery along with Certificates of Excellence in Perinatal Care Hip- and Knee- Replacement. 

The Director, Market Operations is accountable for the overall business management and growth of assigned market and locations. Responsible for the development of new programs to meet the needs of the community. Acts as a liaison with the administrative staff of any affiliated health facility. The position requires full profit/loss responsibility as well as full responsibility for compliance with all company, state, federal, and Accreditation Commission for Health Care standards and regulations for the agencies within their market. Assumes a sales function for gaining additional business opportunities outside current affiliations.

• Supports CommonSpirit Health at Home’s mission, vision, values, strategic goals and high standards of customer
  service. Consistently lives People First Behaviors.
• Own and manage market P&L, operating budgets, and acquisitions/de novos.
• Oversee best-in-class care delivery, operational excellence and financial performance in all home health and hospice
  locations.
• Develop strategies and identify innovative opportunities and ideas that support growth, expansion of market share for
  each agency with the market, and increased Network Integrity and utilization.
• Oversee and lead implementation of National and Divisional programs that connect patients to the entire Integrated
  delivery system.
• Ability to develop strong working relationships with organizational market presidents and align Health at Home’s
  strategies and initiatives with market specific priorities and initiatives.
• Manage business, community, regulatory, governmental, and external board relations in their Market.
• Leverage Market data to support data-driven decision making and reporting.
• Attract, recruit, and retain the best clinical and operational talent for their Market.
• Support and provide input into Divisional workforce planning, leadership development, succession planning and
  employee engagement.
• Participate in inter-Market governance forums to support collaboration, best practice sharing, and decision-making
• Address and resolve quality of care delivery issues within respective Market
• Maintains excellent relationships with employees, customers, partners, and consistently looking for opportunities to
  improve engagement
• Adheres to the Corporate Compliance Program, including confidentiality of HIPAA protected health information.
• Follows the policies and procedures of the company.

We offer the following benefits to support you and your family:

• Health/Dental/Vision Insurance
• Flexible spending accounts
• Voluntary Protection: Group Accident Critical Illness and Identity Theft
• Adoption Assistance
• Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Retirement Programs
• Wellness Programs

Required Minimum Experience:

• Minimum of five years in management in a health related field or home health is preferred.
• Minimum of two years experience in operations and finance; maintain and analyze financial data; Experience preparing and managing operating budgets.
• Experience in strategic planning and execution.

Required Minimum Knowledge, Skills and Abilities:

• Strong leadership skills; ability to effectively manage, motivate and train staff.
• High EQi that equates to strong introspection, personal accountability and high levels of integrity.
• Ability to make sound judgments and independent decisions.
• Excellent communication skills – written and verbal
• Proven skills in negotiating and sales.
• Demonstrated ability to be a team player, who cooperates with, supports and educates other team members.
• Detail oriented, able to preserve confidentiality and meet critical deadlines.
• Ability to travel. Overnight stays may be necessary.

Education:

• Bachelor’s degree in healthcare management or nursing is preferred.