Director Care Coordination

Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael, California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the area’s largest and most comprehensive medical centers. Dedicated to the community’s well-being our staff and volunteers provide excellence in care for our patients each year. Mercy San Juan Medical Center has received recognition for being a Comprehensive Stroke Center along with Certificates of Excellence in Perinatal Care Hip- and Knee- Replacement.

Director of Care Coordination 

Sign On Bonus / Relocation Options Available

Employee Referral Eligible

Position Summary: 

As the Director of Care Coordination you will oversee 45+ FTEs and lead the facility's Care Coordination department. The Care Coordination department encompasses Progression of Care Nurses, Social Workers, Care Coordination Assistants, two (2) Care Coordination Managers and a UM Analyst. The Director's responsibility includes, but is not limited to the management, operations and oversight of clinical resource management, discharge planning activities, patient advocacy, clinical social work and best practice in medical necessity determination and concurrent review. 

Why Mercy San Juan Medical Center / CommonSpirit Health?

• MSJ is the largest CommonSpirit Health hospital in CA. We are a certified trauma level 2 hospital and have a level 3 NICU. We are a tertiary care hospital and support many Northern California communities.
• Our team of Social Workers, RN Care Coordinators, Care Coordination Assistants, UM Analysts and the RN Manager and SW Manager serve the community and our patients with pride and quality care. 
• CA has a Complex Placement Team that supports our 30 hospitals with management and placement of our most vulnerable population.
• We have a robust and well developed System Care Coordination Education team that provides standardized onboarding and orientation classes for all new employees and new leader orientation for any new care coordination leaders.
• CommonSpirit Health's mission is unique because we live it - we touch 1 out of 4 patients in the United States. 

Principle Duties and Accountabilities: 

• Directs and manages areas including planning organizing and directs all activities staffing performance improvement in the delivery of clinical services (such as LOS reduction). Reports needs within the Medical Center and Dignity Health as well as government and regulatory reporting.
• Guides Care Coordination activities according to the needs requirements and policies of the Medical Center the affiliated medical groups and health plans Dignity Health any Federal and State agencies and according to standard practices of the professions under the directors accountability.
• Consults and collaborates with other managers physicians administration and community based healthcare workers regarding care management issues identified through corporate or facility initiatives and current literature.
• Works closely with all departments at the medical center and the post-acute service providers to streamline the patient transition through the health care system and into the community post discharge.

To thrive in this role, you must be competent and confident. Utilizing your excellent communication skills one-on-one and in front of groups, you will tackle tough conversations and, above all, be an educator at heart. Every interaction is an opportunity to share your knowledge with others and improve their understanding of a patient’s needs, the needs of the nursing staff, or the needs of the organization.

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual incentive program and more!

We offer the following benefits to support you and your family:

• Health/Dental/Vision Insurance
• Flexible spending accounts
  
• Voluntary Protection: Group Accident Critical Illness and Identity Theft
  
• Adoption Assistance
  
• Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
  
• Employee Assistance Program (EAP) for you and your family
  
• Paid Time Off (PTO)
  
• Tuition Assistance for career growth and development
  
• Retirement Programs
  
• Wellness Programs

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

Sign On Bonus / Relocation Options Available

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Sign On Bonus / Relocation Options Available

Employee Referral Eligible

Education and Experience:

• Bachelors degree in nursing or MSW required.
• Minimum of three (3) years progressive supervisory or management experience in an acute hospital setting

Licensure:

• Current CA Registered Nurse (RN) license or LCSW license (or equivalent license) in state of hire. 
• CM certification preferred

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