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Clinical Support Coordinator

Mercy San Juan Medical Center Carmichael, California
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The posted compensation range of $30.91 - $45.98 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2026-464201 Employment Type Full Time Department Nursing Administration Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (0800-1630) Remote No Category Administrative and Clerical

Job Summary and Responsibilities

Under the direction of the designated Director or designee, the incumbent assists with the monitoring of the employees assigned to the above units to ensure a safe and secure environment for all who enter Mercy San Juan Medical Center. The incumbent also has initial responsibility for the smooth running of the various units in the best interest of patient care. Under general supervision, regularly performs a variety of supervisory and complex duties, as outlined below, involving review or processing which regularly requires the interpretation and application of specialize technical or program knowledge and exercises a high degree of independence, initiative and originality with little day-to-day supervision.

  • Greet customers (vendors, patients, staff, volunteers, and physicians) in person and on the phone, providing information, taking messages, scheduling appointments and or referring to appropriate individual or department.
  • Receive and process complaints and feedback from patients, families, physicians and staff. Collaborates with management for resolution.
  • Research and assist in development of capital and operating budget.
  • Maintains administrative control of a variety of records and files, including confidential and legal documents related to employees, and patients.
  • Review, aggregate, and trend Unit specific data/suggest/develop and resolve problems.
  • Research reason(s) for unfavorable productivity numbers, as requested by manager/designee.

Job Requirements

Required

  • High School/ GED Graduate.
  • 5 years in a health care setting. Strong database management.
Where You'll Work

Founded in 1967, Dignity Health - Mercy San Juan Medical Center is a 377-bed, acute care, nonprofit hospital located in Carmichael, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, cancer care, women’s health, and neurology. Additionally, Mercy San Juan Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Comprehensive Stroke Center, the highest level of stroke care certification awarded by The Joint Commission.

One Community. One Mission. One California

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.