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EMT Dispatcher

St Joseph Health Bryan, Texas
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The posted compensation range of $15.49 - $21.30 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2024-384885 Employment Type Full Time Department Emergency Services Hours/Pay Period 80 Shift Day Weekly Schedule Days Remote No Category Paramedic and EMT
Overview

St. Joseph Health – Bryan/College Station Navasota Caldwell Madisonville TX. Since 1936 St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley. We have a Level III Trauma Center the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring primary care Express Clinics and imaging and diagnostic services.


Responsibilities

Job Summary / Purpose

EMS Dispatcher provides ambulances with necessary response information for emergency, non-emergency and routine medical transports (Wheelchair Van).  Receives requests for services via radio or telephone and operates a computerized automated dispatch system proficiently and will maintain positive interaction with hospital staff, public and other agencies.

Essential Key Job Responsibilities

  1. Assures proper utilization of vehicular resources to assure prompt completion of requests for services.
  1. Inspects communication equipment for operational requirements, repairs equipment within scope of abilities, reports needed maintenance and/or deficiencies to relief and supervisor.
  1. Receives and enters call/patient information into computerized dispatch system.
  1. Provides dispatch accountability for all services (Ambulance, Wheelchair Van & Support Vehicle) during assigned shift, auditing daily CAD log to reflect ePRC to assure completion of data.
  1. Maintains proficiency in Communications computer software required for daily operations.
  1. Consults with Billing Coordinator referencing necessary pre-transport screening patient information, Medicare and Medicaid Laws/Guidelines updates, and other contractual obligations for services.
  1. Provides proper utilization of radio and telephone equipment being courteous, proper modulation, prompt paging of staff, routing telephone calls to proper locations, or takes an accurate written message.
  1. Capable of establishing priorities according to relative importance and deadlines; set goals; and manages time efficiently.
  1. Checks MediTech and other information devices routinely during each shift of duty.

Qualifications

Required Education and Experience 


High school diploma or equivalent (GED)

Required Licensure and Certifications

*BLS – 14 day grace


*Emergency Medical Dispatch through IAED – 6 months grace

Required Minimum Knowledge, Skills, Abilities and Training

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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.